Please search the knowledgebase to find the answer, you can do this by browsing the articles here or by using the search bar at the top of this page. If you can’t find what you need, you can request an addition to the knowledgebase here.

If you’ve received equipment that you’ve purchased from us and need to book the installation, please fill out the form below – for new EPoS units, please provide the machine name as per the setup guide.



Submitting requests is not available at this time, if you still need to contact us please come back at 9:30am on the next UK working day. Service status and holiday opening times are always displayed at status.tengosupport.com. Thanks!

Our prices can be found on our main website here, where we also have an online store. If you need a formal quotation or further detail, please fill out the form below, giving us as much information as possible about what you would like us to quote you for:



Submitting requests is not available at this time, if you still need to contact us please come back at 9:30am on the next UK working day. Service status and holiday opening times are always displayed at status.tengosupport.com. Thanks!

Please fill out the form below, giving us as much information as possible about your query.



Submitting requests is not available at this time, if you still need to contact us please come back at 9:30am on the next UK working day. Service status and holiday opening times are always displayed at status.tengosupport.com. Thanks!

Please fill out the form below, giving us as much information as possible about what you would like us to add to the system – we will let you know if it’s something we can do, and whether it would be chargeable or not.



Submitting requests is not available at this time, if you still need to contact us please come back at 9:30am on the next UK working day. Service status and holiday opening times are always displayed at status.tengosupport.com. Thanks!

Please fill out the form below, letting us know the details of what you’d like to sell or buy, and we’ll try to match you up with one of our customers or find something for sale in on-line marketplaces on your behalf.



Submitting requests is not available at this time, if you still need to contact us please come back at 9:30am on the next UK working day. Service status and holiday opening times are always displayed at status.tengosupport.com. Thanks!

If you have a problem with tengoPOS, tengoCloud or tengoDC, or a piece of equipment supplied by Tengo Software, click here to go to our problem-solving wizard.

If none of the above options apply and you don’t need to raise a support ticket, please fill out the form below giving us as much info as you can about what you need.



Submitting requests is not available at this time, if you still need to contact us please come back at 9:30am on the next UK working day. Service status and holiday opening times are always displayed at status.tengosupport.com. Thanks!