Carefully remove all packaging, and connect cables and any devices as indicated on the picture below:
Once all the cables are connected, switch the machine on. The power button on these units is located on the reverse, as you look at the back of the machine, to the left of the ports, in the bottom left-hand corner, as indicated on the picture below:
When the machine boots up, the Windows password is tengo, if it asks you for it. You will then have a screen similar to that shown below. Double tap the ‘run me first’ icon identified with the green arrow below, and follow the instructions to allow us to connect and set up your machine.
Answer Yes to the “Do you want this app to make changes”, and when Splashtop Streamer has installed, answer Confirm in the Tengo Support box. Splashtop Streamer will now be open on screen, the tabs on the left read Status, Settings, Security etc down the page. Make a note of the Computer Name on the top line under Status, so you can quote this temporary name later. Click on Security and Blob the “No additional password” line. Close the program using the X top right.
Contact the person by email who arranged the shipment for you, to confirm the steps above have been completed ahead of your install time/date. Please ensure before the appointed install time that all devices (printers etc.) that you wish to use, are connected and powered on, and have paper or labels in them correctly as appropriate.