• Adding / editing buttons & pages in tengoPOS

    Each client has a different Layout on their tengoPOS till. The function of the buttons can be edited in a simple way to allow you to further tailor the button to your requirements. An Administrator level till login is required to undertake these changes. PLEASE NOTE: It is not advisable…

  • Editing receipt printer texts (header, subtitle, footer text, logo)

    Text can be added to receipts so that they will include, for instance, your organisation name, address, phone number, registered charity number etc. Basics \\ commands are used to edit 3 areas on the receipt, referred to as Title, Subtitle and Footer. Enter the commands below on the main till…

  • Performing Refunds / Returns

    Refund policies can vary from one organisation to another. Some of our customers have a policy that refunds can only be given if the customer supplies a receipt. Others do not refund in cash, but may issue a Credit Note – see Credit Note section if that is what you…

  • Goods In process

    Goods In is used either to record the initial stock purchased for a new line, or to add a quantity of stock purchased for an existing product line. This process applies to products that are Stock Controlled within tengoPOS, i.e. we are keeping records of quantities received in, sold, wastage etc…