Redeeming tickets sold online
To redeem a ticket sold on your tengo-provided website or through TripGiving, simply scan or type the reference in from...
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Removing/disabling integrated PDQ
If you have an inegrated card machine from any company, such as Paymentsense, DoJo, or Verifone, and wish to remove/disconnect... -
Restrict / block refunds
If you wish to block users who are at a level lower than ‘manager’ from performing refunds on a given... -
Round up function
tengoPOS contains a ’round it up’ function which will add a donation for the amount required to make it a... -
Sale or return
If you have stock that you buy on a sale or return basis, you may not want to show this... -
Screen not looking as expected in tengoPOS
As a general rule of thumb, please don’t change settings or perform actions if you don’t know what you are... -
Searching for a sale / transaction
Should you need to find a sale/transaction without the receipt, type \\FSAL when logged in as an administrator to bring... -
Selling products with individual variable pricing
Certain products, especially in charity retail scenarios, are set up so you enter the price when you press the product’s... -
Setting second display in tengoPOS
If you have a second display that is showing the plain Windows screen rather than the screen that has been... -
Setting the customer display / line display information
Many machines supplied by Tengo have a 2 line LCD display for showing information to the customer. This usually shows...