Adding a user in tengoCloud To get a new login for tengoCloud, please contact us using the contact details supplied with your contract stating how...
Banking function Introduction TengoPos includes an optional function called Banking, where you can enter on a till amounts banked by payment method...
Customising sales reports on tengoCloud Firstly, you will have logged on to your organisations database on “The Cloud” using the User Name and Password supplied...
End of tax year annual HMRC Gift Aid letters Each year, you must send an email or letter to every donor who’s donated items have generated £20 or more...
How does GDPR affect tengoCloud? Any clients concerned about GDPR can contact us for a free initial telephone consultancy – visit https://www.tengosoftware.com/consultancy-services/ to see a list of...
Making Gift Aid Submissions Introduction Our systems integrate with HMRC so that you can make Gift Aid submissions very easily using TengoCloud. PLEASE NOTE:...
Payment types vs product report A common request we get is for a report showing which products have been sold on which payment types (cash,...
Raising purchase orders and booking in On tengoCloud under purchasing, there is a re-order report – this shows all items that you need to order to...
Sales reports not showing site name If the reports for a given till are not showing under a sales site name on cloud or CRM, this...
Strange characters when typing The tills come with a compact keyboard which has no separate number section – if when typing, you are getting...