Deliveries – Booking Deliveries in tengoPOS On the sale of a large item, customer may require delivery. The following procedure applies to Tengo clients who run...
Deliveries – Managing the delivery post sale in tengoDC The sale will have been made on the till earlier and delivery requested and agreed, see the article Deliveries –...
GDPR The EU general data protection regulation (GDPR) governs how the personal data of individuals in the EU may be processed...
Goods Collections process TengoDC provides software to record and manage the collection of goods and return to a designated location List of previously...
Goods In process Goods In is used either to record the initial stock purchased for a new line, or to add a quantity of...
Strange characters when typing (Num Lock) Our tills are usually supplied with a compact keyboard which has no separate number section on the right-hand side like...
Third-party integrations/API There is a specific module you can add to your subscription, which effectively allows integration/synchronisation with any other software package...
Updating tengoDC To update tengoDC, first close it (click the cross top-right), then double-click ‘update tengoDC’ from your desktop. A black screen...
Using Splashtop/Remote Access/Remote Control for tills/devices Tengo customers can optionally purchase licences to connect to their tills or other computers running our software, to ‘remote-control’ them...
Windows 11 As of 22/11/21 we have completed testing all of our software applications with Windows 11, so it is safe to...