Memberships
Membership schemes and benefits setup is one of the more complex initial configurations – usually the person assigned to your...
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Merge Customers
To merge one customer into another in tengoPOS, type \\MTRD and hit enter (you will need to be logged in... -
Missing sales/data on tengoCloud
If you appear to be missing some sales or other data on tengoCloud, and you have EPoS units / tills,... -
No Sale button, to open the cash drawer
The No Sale button is pressed to open the till drawer, when there is no sale of goods. Function may... -
Payment types vs product report
A common request we get is for a report showing which products have been sold on which payment types (cash,... -
Performing Refunds / Returns
Refund policies can vary from one organisation to another. Some of our customers have a policy that refunds can only... -
Petty Cash
If your organisation allows cash to be take out of the till during the day, e.g. for staff refreshments, you... -
Postcode capture guide
It’s really important to enter postcodes correctly for donations, expecially with Gift Aid – we have a useful guide with... -
Products – Adding and Editing
This function may be restricted to Managers or Administrators in your organisation To create a record for the Product, again if one... -
Raising purchase orders and booking in
On tengoCloud under purchasing, there is a re-order report – this shows all items that you need to order to...