Suppliers – Adding and Editing For a new stocked product the first step is to ensure there is a record for the Supplier. There has to...
Taking payment for products (making sales 3) If you have selected / scanned the products you wish to sell, you now have your sales listed on screen...
Third-party integrations/API There is a specific module you can add to your subscription, which effectively allows integration/synchronisation with any other software package...
Till Auto Log Off It is possible to set a till so that it logs off automatically after a pre-determined time of inactivity. For...
Till with tengoPOS not updated or not running on the correct version If for any reason your till is not running the correct software version, you will need to update it. See...
Training Mode The till can be switched into training mode, allowing you to test and train without affecting the live sales and...
Unable to login to tengoPOS If you are unable to login/access/get in to tengoPOS on your till/computer from the login screen shown below, there are...
Unable to press buttons / touchscreen not working If you’re not able to press/tap buttons in tengoPOS, or they’re not responding, there are 3 possible causes: 1. There...
Unblocking a jam in Dymo Label Printer 450 or 550 Please see below video showing how to un-jam the label printer (barcode printer/ticket machine), Dymo LabelWriter 450:
Updating tengoPOS Please note: Especially if you have not updated for a long time, the update process can take several minutes, so...