Connecting the card machine to your till Before you start, follow the instructions provided by Paymentsense to connect your card machine to the internet. Please note, the card machine does not need to be connected physically to the till with a cable, the two devices talk to each other over…
The No Sale button is pressed to open the till drawer, when there is no sale of goods. Function may be restricted to Manager or Administrator Press No Sale A box on the screen appears on the screen, type in the reason you require the till drawer to open. The…
If you have selected / scanned the products you wish to sell, you now have your sales listed on screen similar to this – When all items have been input into the till, you simply select the payment method from the choices in the bottom right hand corner. Typically this…
Use either – Buttons on the screen, Bar codes, or the look up facility. See 1,2,3 below. Once logged you will see a screen similar to the one below. Individual organisations will have different layouts, but the basic operation will be the similar. The one used in the examples below…
To create an initial stock or book further quantities of goods in – Note the Supplier must have a record in the system. If the supplier is new, see the article Adding Suppliers and create the record before proceeding Type \\GOODS, or click Goods In button if there is one on your till…
This function may be restricted to Managers or Administrators in your organisation To create a record for the Product, again if one does not already exist within tengoPOS. Type \\PROD (or click Product button if there is one, or menu entry in CRM) to produce a list of all existing products within tengoPOS. Click…
For a new stocked product the first step is to ensure there is a record for the Supplier. There has to be a supplier record for the stock management system to work. In tengoPOS, type \\SUPP and hit Enter, a list of known suppliers appears. If the suppliers name is not there (i.e….
If you wish to make adjustments to the quantity or value of an item in stock – Type \\PROD enter, to get your list of products Locate the product from the list or use the search function by typing in all or part of the PLU or description, or scan…
Should you need to find a sale/transaction without the receipt, type \\FSAL when logged in as an administrator to bring up a searchable list of transactions, which you can View and amend. You may also have a button for this on your admin screen if this has been configured e.g….
The till can be switched into training mode, allowing you to test and train without affecting the live sales and product data. To enter training mode, press the button Training, often found under the Admin tab. You can also type \\TRMD and hit enter (you must be an administrator). You…