Credit Notes A Credit Note can be issued to a customer by way of refund / partial refund, instead of cash. Your...
Deleting / discontinuing products If there is a product you wish to delete, you can only do so if there is no sales history...
Deliveries – Booking Deliveries in tengoPOS On the sale of a large item, customer may require delivery. The following procedure applies to Tengo clients who run...
Departments & sections – Add / Edit in TengoPoS To add or edit existing product departments, when logged in as an administrator, type \\DEPT and hit enter – you’ll...
Editing Buttons in TengoPos – Prompts and Queries Further to the general article on Adding and Editing buttons on the till, here are two more features you may...
Editing receipt printer texts (header, subtitle, footer text, logo) Text can be added to receipts so that they will include, for instance, your organisation name, address, phone number, registered...
Emailing Receipts TengoPOS has a function built in to allow purchase receipts to be sent by email to your customers. This can...
End of Day print outs On the Till screen usually on the left you will have a button “End of Day” Pressing this produces certain...
Epson TM-T20 Printer Not printing bar codes on receipts / end of day print cut short The Epson printer can default to a...
Epson TM-T20iii Issues If you are having trouble with an Epson TM-T20iii, issues can usually be resovled by ensuring there are no paper...